MARKSHEET FORMATTING
Lecturers can encounter an error indicating that the column headers for the marksheet file is missing a specific column or they do not match with the assessment structures created. In cases such as this, the recommended action is to re-download the Marksheet and transfer any grades already inputted in the previous marksheet. This will ensure that you have the latest version of the marksheet, given that any changes were made to its configuration
The lecturer is getting an input error in the marksheet excel file: “Please enter a decimal value between -”. OR the formula in the excel sheet is not working as expected: This issue has only been noticed in Apple/Mac devices. The suggested action is to adjust the marksheet excel file on a Windows device, or upload the marksheet file to Google Sheets and make the adjustments there.
The lecturer would have uploaded a flawed marksheet that has not been submitted to HOD and wishes to upload the corrected marksheet. It is not required for you to remove the flawed marksheet from the system, and the flawed marksheet being present in the system does not hinder you from uploading the corrected marksheet.
When uploading any marksheet, the most recent upload will always take precedence and overwrite any grades uploaded from previous marksheets.
CREATION OF MARKSHEET
In order to create a marksheet, the lecturer must have a Teaching Allocation record for the course before they can access the course in the Marksheet interface. If you do not see a course that you expect to see in the Marksheet interface, contact your HOD to adjust your Teaching Allocations.
COURSE GROUP ISSUES
There are students taking the class that are supposed to be in the course group and by extension, the marksheet for that course group, but they are not appearing on the marksheet. This usually occurs when the student would have registered for the course before the course groups were appropriately created for the course. The lecturer/HOD for the course will need to access the Course Groups interface and enroll the student into the correct course group.
STUDENT REGISTRATION STATUS
There is a student(s) missing from the marksheet file. The student is visible in Moodle but not showing up in the marksheet file. The student may have had their registration returned or did not properly register for the course in SRMS. The student will need to be contacted to rectify the issue with their registration. If the period for registration has elapsed, the Admissions department will need to be contacted to rectify the issue.
In SRMS the student would have registered their name incorrectly, e.g. First Name in Surname field and vice versa, and this incorrect name was uploaded to Moodle. Subsequent to inputting their name incorrectly in SRMS, they request a name change to the correct name. However, this name change in SRMS does not update their name in Moodle. The lecturer is using the Moodle Gradebook format to upload their marksheet but the student does not receive a grade. Since the marksheet also need to match on the student’s name, it does not find the student to award the grade to. The solution to this issue would be to recheck the Moodle gradebook file and the class list report from SRMS, ensure that the names are correct. If there is some discrepancy, the name in the Moodle gradebook should be adjusted to match the name in the class list report.
Students would have registered for a course that is conducted in different semesters for the same academic year. When the lecturer goes to upload, they are told that there are students registered for this course but not for the selected semester. When the lecturer changes the semester for the marksheet, they are then told that the semester does not match with the semester attached to the course. In cases such as this, the Registry department will need to be contacted on a way forward.