• Password Recovery Process

  1. Begin resetting your UoG email password by visiting mail.google.com and typing in your Gmail email address.

  2. At the password stage, click "Forgot Password."

Why Personal Email and Phone Are Crucial

• When you initiate the password reset process, a recovery code will be sent to the email address and/or phone number linked as recovery options for your account.

• Default Recovery Email: By default, your recovery email address is the one submitted during the hiring process. If this is incorrect or outdated, you might face delays in regaining access to your account.

• Easy Recovery Setup: You can quickly and securely set up your personal email address and phone number as recovery options by clicking here.

Steps to Ensure a Smooth Password Reset

1. Once the recovery code is sent, check your linked recovery email address or phone for the 6-digit code.

2. Return to the Gmail login page, input the code, and proceed to create a new password. A strong password should:

   • Include uppercase and lowercase letters.

   • Contain numbers and symbols.

3. Save your new password, and you're ready to access your UoG Gmail account.

Avoid Stress During Emergencies

By linking a personal email and phone number, you’ll save time and hassle if you ever forget your password. Make sure to update this information today to stay connected and secure.

For detailed instructions, refer to the Google Guide to Reset Password.